1. Introduction
Welcome to MENtal®, a lifestyle, health, and performance platform supporting men’s personal growth, professional development, and mental health. By using our website, app, or services, you agree to these Terms & Conditions.
2. Eligibility & Accounts
- You must be 18+ years old to use MENtal®
- Provide accurate registration information
- Keep your account credentials secure
- You're responsible for all account activity
- One account per person
3. Acceptable Use
You may:
- Access mental health resources and peer support
- Participate in support groups
- Connect with qualified professionals
- Share appropriate personal experiences
You may not:
- Provide medical advice unless qualified
- Share harmful, threatening, or discriminatory content
- Harass other users or violate laws
- Impersonate others or share others' personal information
4. Mental Health Disclaimer
- MENtal® provides peer support, not medical advice
- Always consult healthcare providers for medical concerns
- In emergencies, contact 999 (UK) or 911 (US) immediately
- We provide crisis resources, but are not a crisis intervention service
5. Professional Services
- Mental health professionals are independent contractors
- We verify credentials, but you should independently confirm qualifications
- Professional services are subject to separate agreements
- We're not responsible for the quality or outcome of professional services
6. Content & Community
- You retain ownership of your content
- You grant us license to use and display your content
- Content must be respectful, supportive, and appropriate
- Maintain confidentiality of shared personal information
- Report inappropriate behaviour
7. Subscriptions & Payments
- Some features require paid subscriptions
- Fees are billed in advance and auto-renew optionally
- 14-day refund policy for new subscriptions
- Submit refund requests through our support system
8. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information.
9. Use of AI & User-Generated Content
Some MENtal® features may use AI tools to enhance your experience or help support delivery.
By using the platform or submitting content (such as text, feedback, preferences, or bios), you grant us permission to use this information in line with our Privacy Policy and ethical data standards. MENtal® does not use AI to make automated decisions about users without human oversight.
10. Termination
You may terminate your account anytime.
We may terminate your account if you:
- Violate these Terms
- Engage in harmful or unlawful activity
- Fail to pay required fees
11. Limitation of Liability
- MENtal® is provided "as is" with no express or implied warranties
- Our liability is limited to the amount you paid for services
- We're not liable for indirect or consequential damages
- These limitations apply unless prohibited by law
12. General Terms
- These Terms are governed by the laws of England and Wales
- We may update these Terms with reasonable notice
- If any section is deemed invalid, the rest will remain enforceable
- Disputes will be resolved in the courts of England and Wales
12. Contact
For questions about these Terms:
- Email: ignite@mental.global
- Address: 5 Brayford Square, London, Brayford Square, London, E1 0SG, United Kingdom.
By using MENtal® you agree to these Terms & Conditions.
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